Privacy Policy




Gray Routes is committed to protecting your privacy. This privacy policy details the manner in which we collect information relating to your visit to our website and how we use it. By accessing our websites at,,, or you are consenting to the information collection and use procedures described in this privacy policy. If you do not agree to this privacy policy, do not use the Grayroutes website, download any of the data from them or provide information to Gray Routes or any affiliated entities by e-mail or other means.


Information Collection:


We collect information through two means:


Directly from you – On some of the pages we may ask for personal information in order to provide you a service or carry out a transaction. You are not required to provide this information and in case you do not, it will not be possible for us to provide you the requested service or transaction.


Automatically – We collect information about your visit to our sites, what pages you view and other actions taken within Grayroute's site. When you visit our site, a cookie may be placed on your machine or may be read if you have visited the site previously. Cookies are used to remember the information provided by you so that you do not have to fill it again when you download the same product or any other Grayroutes product. Cookies will be placed only for the specified purpose and your information will not be used otherwise. You have the option to disable cookies on your computer.


Information Use:


We use your personal information for the following purposes:


  1. To ensure our site is relevant to your needs.

  2. To deliver services, such as newsletters, events, training or software, that you request or purchase.

  3. To help us create and publish content most relevant to you.

  4. To alert you to product upgrades, special offers, updated information and other new services from Grayroutes, if you so request.


We do not sell, rent, or lease our customer lists to third parties.


When collecting contact information that might be used to intimate you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Each e-mail we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.


Your personal information and other information related to your online activity at the Grayroutes website will not be given to any outside organization for any purpose other than those below:


To Service Providers:


Grayroutes hires other companies to provide services on our behalf, for instance web hosting, processing transactions, and analyzing our websites. We provide these companies with only those parts of your information they require to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.


To Compliance:


In case of legal compliance, with regard to certain transactions, we may disclose some or all of your information to financial institutions, government entities or other entities involved in legal compliance administration.




Certain information may be shared with our partners only for purposes described in ‘Information Use’ above. For example, if you request that a sales person contact you, we may pass your request to a local reseller partner, if that is appropriate.


Changes to this policy:


Grayroutes reserves the right to update this privacy policy from time to time. We encourage you to periodically review this privacy policy to stay informed about our policies on the information we collect. Your use of the our products and services constitutes your agreement to this privacy policy and any updates.


If you have any questions or concerns regarding this agreement, please contact us at support(at)

Last updated on: 1st June, 2017.